How do you get communicate with empathy? How do you understand what someone else is feeling, if that isn't happening automatically?
Fortunately, empathy is part talent and part training. Depending on your starting level of ability, getting better at empathy might require more or less work than someone else---but no matter what your starting point, you can teach yourself to be better at empathy.
In this lesson, you'll take an in-depth look at how we define empathy. We'll unpack how empathy differs from sympathy, the characteristics of empathy, and the three types of empathy you can experience.
In this lesson, we'll take an in-depth look at the value of empathy in the workplace. We'll explain how performance can plummet without empathy and share five reasons why empathy is important.
In this lesson, we explain how empathy fuels successful conversations. We also outline how to communicate with empathy, and we list three statements to avoid when offering support.
In this lesson, we'll look at empathy roadblocks in detail. We'll explain what an empathy roadblock is, and list some of the most common ones. Then, we'll propose four solutions for overcoming these roadblocks.
In this lesson, we'll explain how empathy can be learned, and we'll describe four strategies for building empathy. Then, we'll demonstrate how you can ask questions to improve your understanding of another’s emotions.
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